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Refund and Returns Policy

Esawaruaitext.com > Refund and Returns Policy


Last Updated: 25/03/2025

At EsawaruAIText, we strive to provide high-quality AI-generated content services. Due to the nature of our digital products, our return policy is structured as follows:

1. Eligibility for Returns and Refunds

Since our services are digital and non-tangible, we do not offer returns. However, refunds may be granted under the following conditions:

  • A technical issue prevented access to the purchased service, and our support team was unable to resolve the issue.
  • A duplicate payment was made for the same service.
  • The AI-generated content did not meet the agreed-upon service description (subject to review by our support team).

2. Non-Refundable Services

  • Used or fully accessed AI-generated content services.
  • Subscription fees after the billing period has started.
  • Any dissatisfaction based on subjective expectations rather than technical or service failures.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team at refund@esawaruaitext.com within 5 days of purchase.
  2. Provide your order details, proof of payment, and a description of the issue.
  3. Our team will review your request and respond within 7 business days.

4. Processing Refunds

  • Approved refunds will be processed to the original payment method within 14 business days.
  • Processing times may vary depending on your payment provider.

5. Modifications to This Policy

We reserve the right to update this Return Policy at any time. Any changes will be posted on this page with the updated effective date.

6. Contact Us

For any questions regarding this policy, contact us at: Email: info@esawaruaitext.com
Website: https://esawaruaitext.com/

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